Last Updated: October 1, 2015
Information We Collect
While you are visiting the Site, we may collect and store information about you: information you voluntarily provide to us, and information collected through automatic data collection technologies.
Personal information is information that identifies you personally, such as your name, address, email address, telephone number, date of birth, and includes personal information you voluntarily provide to us. You may choose to provide personal information through the Site or to us via other methods, such as in email communications or offline activities and communications (including product registration and social media communications).
In certain situations, you may be required to enter personal information. For example, in order to register for the eTools section of the Site, you must provide your name, email address and organization. To sign up to attend a live training, you must provide your name, address, email address, and organization. In these situations, you can choose to withhold personal information from us, though the failure to provide personal information may prevent you from registering, using certain parts of the Site or taking advantage of all of the Site’s features or other products and services we may offer from time to time. In addition, we may retain records of any messages that you may send to us through the Site, by email, by communication with us through social media sites, or by posting on the Site.
We may use the personal information collected about you for the following purposes:
- Create, administer and communicate with you about your account;
- Provide, administer and communicate with you about our products and services;
- Process and respond to your requests and inquiries;
- Verify your identity to ensure security for the other purposes listed here; and
- Send you informational and promotional content that you may choose (or “opt in”) to receive (You can stop receiving our promotional emails by following the unsubscribe instructions included in every email).
Information Collected Automatically
While you can access and browse the Site without disclosing any personal information, you nonetheless automatically disclose certain information about your interaction with the Site, such as the webpages most frequently accessed by you, time spent on a webpage or area of the Site, the number of visits to the Site by you, type of browser/device/hardware used by you, Internet protocol address, or search terms entered by you. Such information is used in a collective manner, and no one person can be identified by that compiled information. It helps us to manage and improve the Site and deliver a better and more personalized user experience.
Sharing of Information
We may share and disclose anonymized, aggregated information about our users, and information that does not identify any individual, without restriction. We do not share personal information with any third parties other than as we determine is necessary for third parties to perform services for us or on our behalf. However, such third parties are obligated to maintain the confidentiality of personal information and are not authorized to use personal information for any purpose other than providing those services.
We may release personal information we have collected when legally required to do so, at the request of governmental or law enforcement authorities conducting an investigation, to verify or enforce compliance with the policies governing the Site and applicable laws, or to protect against misuse or unauthorized use of the Site. We also reserve the right to share, assign, or transfer your personal information to any of our affiliates or in the event we sell or transfer all or a portion of our business or assets.
We may include user testimonials on the Site or in other promotional materials, which may contain personal information. We obtain the user’s consent to post the user’s name along with his or her testimonial via email prior to including the testimonial on the Site or in other promotional materials. To request removal of your personal information from testimonials, please contact us at [mailto:firstname.lastname@example.org].
Retention of Information
Information from Children
We do not collect or maintain information from those actually known to be under the age of 13, and no part of the Site is structured to attract anyone under the age of 13. If we become aware that we have inadvertently collected or received personal information from a visitor under the age of 13, we will delete the information from our records.
We follow generally accepted industry standards to protect your personal information from unauthorized access, both during transmission and once we receive it. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee the security of any information you transmit on or through the Site, and you do so at your own risk. If you have an eTools account, your eTools account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer and other electronic devices (such as smart phones) secure by signing out after using our services.
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